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Lux-Advisory can help your organisation evolve to a service oriented model by:

  • Defining your Services & Processes,

  • Selecting the tools that can help you industrialize these processes,

  • Defining Service Level Agreements with the Business, Operational Level Agreements within your internal IT, Underpinning Contracts with your providers,

  • Modelling and optimizing your processes,

  • Setting-up a Quality Assurance structure.


Lux-Advisory consultants use the latest standards such as ISO 9000, ISO/IEC20000, ITIL, CMMI, COBIT, Lean-6-Sigma...

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