Lux-Advisory

Lux-Advisory can help your organisation evolve to a service oriented model by:

• Defining your Services & Processes,

• Selecting the tools that can help you industrialize these processes,

• Defining Service Level Agreements with the Business, Operational Level Agreements within your internal IT, Underpinning Contracts with your providers,

• Modelling and optimizing your processes,

• Setting-up a Quality Assurance structure.

 

Lux-Advisory consultants use the latest standards such as ISO 9000, ISO/IEC20000, ITIL, CMMI, COBIT, Lean-6-Sigma...